Remote sites run better when one partner is accountable.
QFM designs, mobilises and operates integrated camp services for mining projects and operations across Africa: accommodation, catering, housekeeping, laundry, maintenance and site support under one contract, one set of KPIs and one point of accountability.
Construction camps, operational villages and remote-site support, from 50 beds to several thousand.
Explore camp services → For retirement villages & care homes Retirement LivingResident dining built on hotel-service standards and healthcare-grade food safety.
Explore resident dining →Leadership that has done this at scale
QFM is led by an executive team with more than three decades in remote-site services, contract catering and integrated facilities management across Africa and the Middle East.
Figures reflect the career track record of QFM's leadership in previous roles, including Sodexo, International Site Services and Summit On Site.
Integrated camp management, from first bed to full operation
A well-run camp is a productivity asset: rested, well-fed people work safer and stay longer. We manage every support service as one system and report against the KPIs that matter to your operation.
Camp design & build
Layout, specification, procurement and construction of construction camps and permanent villages.
Catering & nutrition
Culturally varied menus, packed lunches and nutrition planning for shift work.
Accommodation services
Room management, housekeeping and laundry to a genuine home-away-from-home standard.
Maintenance & utilities
Planned and reactive maintenance, water purification, effluent treatment and waste management.
Procurement & logistics
Cross-border supply chains, warehousing and cost-controlled buying for remote locations.
Site support & recreation
Camp administration, access control, convenience retail, recreation and helpdesk.
A proven mobilisation model
The same disciplined approach our leadership used to grow a DRC camp from 340 to over 7,500 personnel, and to turn around contracts that were at risk.
- 01
Assess
Site visit, workforce profile, risk, logistics and supply-chain review.
- 02
Design
Service model, staffing plan, menus, budget and agreed KPIs.
- 03
Mobilise
Local recruitment, training, procurement and systems set-up.
- 04
Operate
Daily delivery with monthly performance and cost reporting.
- 05
Optimise
Continuous improvement, scaling with your project phases.
Resident dining with hotel-service standards
Good food is one of the biggest drivers of resident happiness. QFM brings hotel-service standards and healthcare-grade food safety to retirement villages, so families trust the kitchen and residents enjoy the dining room.
Our leadership retained 14 private hospital contracts (1,760 beds) at Sodexo by introducing hotel-services concepts into healthcare. We bring the same thinking to resident dining.
Built with host communities, not around them
We help clients meet local-content and social licence commitments through how we hire, buy and train.
Local employment
Recruiting from host communities first, with structured progression.
Skills training
Hospitality, food-safety and supervisory programmes run on site.
Supplier development
Bringing local farmers and small businesses into the camp supply chain.
Health & malaria control
Vector-control programmes that protect the workforce and the community.
Lionel Swartz
Lionel has spent more than 35 years leading integrated facilities management, remote-site services and contract catering across Africa and the Middle East. As Operations Director DRC and Project Director on the Tenke Fungurume copper project, he grew camp populations from 340 to over 7,500 personnel. He is known for turning around contracts at risk, and for building camp services people want to come back to.
Planning a project or reviewing your camp services?
Talk to us early. We can help shape scope, budget and mobilisation before you go to tender.